Privacy Policy
Last updated: March 3, 2026
This Privacy Policy ("Policy") describes how What I Sell and its operator ("we," "us," or "our") collect, use, disclose, and protect your information when you use our website, applications, and related services (collectively, the "Service"). We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws. Please read this Policy carefully. By using the Service, you consent to the practices described in this Policy.
1. Information We Collect
We collect information that you provide directly to us, that we obtain automatically when you use the Service, and that we receive from third parties where permitted by law.
Account and profile information. When you register or update your account, we collect information such as your name, email address, username, password (stored in hashed form), phone number (if provided), and profile picture (if you upload one). We may also collect payment-related information when you purchase credits or use paid features; payment processing may be handled by third-party payment providers who have their own privacy practices.
Listings and content. When you create or edit listings, we collect the content you submit, including titles, descriptions, images, categories, prices, and related details. We also store messages you send or receive through the Service, reviews you write or receive, and other content you post.
Usage and device information. When you access the Service, we may automatically collect information such as your IP address, browser type and version, device type and operating system, referring URLs, pages viewed, links clicked, and the date and time of your visits. We may use cookies, web beacons, and similar technologies to collect this information and to maintain your session and preferences.
Location information. We may collect general location information (e.g., country or region) derived from your IP address or device settings when you use the Service, to the extent permitted by your device and applicable law.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service; to process transactions and send related communications; to authenticate users and enforce our terms; to communicate with you about your account, security, and product updates; to respond to your inquiries and support requests; to detect, prevent, and address fraud, abuse, and security issues; to comply with legal obligations and protect our rights; and to analyze usage patterns and conduct research to improve our offerings.
We may use your email address or other contact information to send you transactional messages (e.g., password resets, order confirmations) and, where permitted and where you have opted in, marketing or promotional messages. You may opt out of marketing communications at any time via the link in those messages or through your account settings.
3. Legal Basis for Processing (Where Applicable)
In jurisdictions that require a legal basis for processing personal data (e.g., under the GDPR or similar laws), we process your information based on: (a) performance of our contract with you (e.g., to provide the Service and process transactions); (b) your consent (e.g., for marketing or optional features); (c) our legitimate interests (e.g., security, fraud prevention, analytics, and improving the Service), where not overridden by your rights; and (d) compliance with legal obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With other users. Your username, profile information, and public listings are visible to other users as part of the marketplace. Messages you send to other users are visible to those users. Review and rating information may be displayed in accordance with our review policies.
Service providers. We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually required to use your information only for the purposes we specify and to protect it in accordance with applicable law.
Legal and safety. We may disclose information if we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our terms and policies; to protect the rights, property, or safety of us, our users, or the public; or to detect, prevent, or address fraud or security issues.
Business transfers. If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership and any choices you may have regarding your information.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service and to fulfill the purposes described in this Policy. We may retain certain information after you close your account where required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes (e.g., backup, fraud prevention). When we no longer need your information, we will securely delete or anonymize it in accordance with our retention and deletion procedures.
6. Security
We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest where appropriate, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any unauthorized access.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; to restrict or object to certain processing; to data portability; and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.
You can access and update much of your account and profile information through your account settings. To request access, correction, deletion, or to exercise other rights, please contact us using the contact information below. We will respond in accordance with applicable law. We may need to verify your identity before processing your request.
8. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., local storage, session storage) to operate the Service, remember your preferences, keep you logged in, and analyze how the Service is used. Essential cookies are necessary for the Service to function. We may also use analytics and performance cookies to understand usage patterns and improve the Service. You can control cookies through your browser settings; however, disabling certain cookies may limit your ability to use some features of the Service.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately.
10. International Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may have different data protection laws. When we transfer information internationally, we take steps to ensure that your information receives an adequate level of protection, including through standard contractual clauses or other mechanisms recognized by applicable law.
11. Third-Party Links and Services
The Service may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access. This Policy applies only to the Service we operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Policy on the Service and updating the "Last updated" date. We may also notify you by email or through the Service for significant changes. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact or support options provided on the Service (e.g., the "Report a Bug" link, help center, or support email). You may also write to us at the address or email designated for privacy inquiries in your jurisdiction. We will respond to your request in accordance with applicable law.
